Shipping policy

Shipping & Delivery

Last updated: 2 October 2026

Everything you need to know about how and when we get your order to you.

Where we ship

We currently ship to the United Kingdom.

Processing time

We aim to dispatch all orders within 2 working days (Monday–Friday, excluding bank holidays). You'll receive a confirmation email once your order is on its way.

Delivery options and costs

United Kingdom — Royal Mail Tracked 48:

Order Delivery cost
1 pouch £2
2 pouches FREE
3 or more pouches FREE

Delivery cost is always confirmed at checkout before you pay.

Tracking

All orders are sent on a tracked service. Once your order is dispatched, you'll receive a confirmation email with tracking details.

Delivery issues

  • If your order hasn't arrived within the estimated window, contact us at hello@dayonenutrition.co.uk and we'll investigate.
  • Please make sure your delivery address is correct — we can't be responsible for orders sent to an incorrectly entered address.
  • If a parcel is returned to us as undelivered, we'll contact you to arrange redelivery (a further charge may apply).

Contact

Questions about your delivery? Email hello@dayonenutrition.co.uk.